Inland Homes is a controller of personal information for the purposes of the General Data Protection Regulation (‘GDPR’)1. Our contact details for data protection purposes are as follows: Inland Homes, Burnham Yard, London End, Beaconsfield, Bucks, HP9 2JH. e-mail: info@inlandplc.com
This Privacy Notice tells you what to expect when Inland Homes processes personal information. It applies to information about customers, owners of properties we have built and other service users. It tells you the purposes for which we may process your personal information and the legal basis for the processing (‘processing’ includes us just keeping your personal information).
Inland Homes needs to collect, process and store personal information about you in order to operate as a home builder and deliver efficient and effective services.
We often have two main legal bases for processing personal data. Firstly, where it is necessary for the purposes of the legitimate interests pursued by Inland Homes or by a third party to process your information. We can do that so long as we do not interfere with your fundamental rights or freedoms. Secondly, because we are under a legal obligation or an obligation under a contract to process/disclose the information.
The other reasons we can rely upon to process your personal information under GDPR are as follows:
1 By this we mean the Regulation as supplemented and amended by the Data Protection Act 2018
2 Special categories of personal data is defined within the GDPR and covers racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a person’s sex life or sexual orientation
The information we hold on our records concerns our relationship with you. We:
This list is not exhaustive as we hold records of most contacts we have with you, or about you, and we process this information so we can deliver services to you. Generally, the information we hold will have been provided by you (on application or enquiry forms or when we communicate with you), but we may also hold information provided by third parties where this is relevant to your enquiry or application.
We will only ask for personal information that is appropriate to enable us to deliver our services. In some cases, you can refuse to provide your details if you deem a request to be inappropriate. However, you should note that this may impact our ability to provide some services to you if you refuse to provide information that stops us from doing so.
We process your personal information in accordance with the principles of GDPR.
We will treat your personal information fairly and lawfully and we will ensure that information is:
Access to personal information is restricted to authorised individuals on a strictly need to know basis.
We are committed to keeping your personal details up to date, and we encourage you to inform us about any changes needed to ensure your details are accurate.
We will only hold your records during the period of our relationship with you and for a set period afterwards to allow us to meet our legal obligations including resolving any follow up issues between us. Our Document Archive and Retention Procedure provides further information on how long we store personal information for.
Normally, only Inland Homes staff will be able to see and process your personal information. However, there may be times when we will share relevant information with third parties for the purposes as outlined below, or where we are legally required to do so. When sharing personal information, we will comply with all aspects of the GDPR. Special categories of personal data about health, sexual life, race, religion and criminal activity for example is subject to particularly stringent security and confidentiality measures.
Where necessary or required, we may share your personal data as follows:
When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns, using Google analytics (see section below - How we use Cookies). We do this to find out things such as the number of visitors to the various parts of the site.
We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will tell you. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are text files placed on your computer by websites you visit. These are widely used to enable websites to work properly (e.g. ensuring that the right personal information collected is attached to the individual who submitted it) when collecting information that you have provided to the Data Controller. You may delete and block cookies if you wish from this site. If you would like further information relating to cookies and what they do and how to delete them, please visit www.aboutcookies.org or www.allaboutcookies.org
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
These cookies are used to collect information about how visitors use our websites. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
We sometimes embed content from other websites. Pages with this embedded content may present cookies from these websites. You should check the relevant third-party website for more information about these cookies.
For this website to function properly you will need to accept cookies. Please be aware that if you do not accept cookies, certain personalised features of this website cannot be provided to you.
You have a number of rights under the GDPR:
Under the GDPR, you have a right to ask us what personal information we hold about you, and to request a copy of your information. This is known as a ‘subject access request’ (SAR). SARs need to be made in writing (we have a subject access form you can use for this purpose), and we ask that your written request is accompanied by proof of your identify e.g. a copy of your passport or driving licence. We have one calendar month within which to provide you with the information you’ve asked for (although we will try to provide this to you as promptly as possible).
Following your SAR, we will provide you with a copy of the information we hold that relates to you. This will not generally include information that relates to your property such as repair logs or details of contractor visits, as this is not considered personal information.
If you need us to correct any mistakes contained in the information we hold about you, you can let us know by contacting us at:
Inland Homes, Decimal Place, Chiltern Avenue, Amersham, Bucks, HP6 5FG. e-mail: info@inlandplc.com
You have the right to ask us to delete personal information we hold about you. You can do this where:
We can refuse to erase your personal information where the personal information is processed for the following reasons:
Where we refuse to erase your personal information, we will tell you why.
You have the right to require us to stop processing your personal information. When processing is restricted, we are allowed to store the information, but not do anything with it. You can do this where:
If we have disclosed your personal information to third parties, we must inform them about the restriction on processing, unless it is impossible or involves disproportionate effort to do so. We must inform you when we decide to remove the restriction giving the reasons why.
You have the right to object to processing where we say it is in our legitimate business interests. We must stop using the information unless we can show there is a compelling legitimate reason for the processing, which override your interests and rights or the processing is necessary for us or someone else to bring or defend legal claims.
You have the right to withdraw your consent to us processing your information at any time. If the basis on which we are using your personal information is your consent, then we must stop using the information. We can refuse if we can rely on another reason to process the information such as our legitimate interests.
The right to data portability allows us to obtain and reuse your personal data across different services. It allows us to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way. The right only applies to personal data you have provided to us where the reason we are relying on to use the information is either your consent or for the performance of a contract. It also only applies when processing is carried out by us using automated means.
We keep our privacy notice under regular review and will place any updates on our website.
The Information Commissioner (ICO) is also a source of further information about your data protection rights. The ICO is an independent official body, and one of their primary functions is to administer the provisions of the GDPR.
You have the right to complain to the ICO if you think we have breached the GDPR. You can contact the ICO at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 0303 123 1113 http://www.ico.org.uk/